In the business world, your ability to keep customers informed of the most up-to-date status of their shipments is essential to maintaining loyalty. Customers can TRACK and TRACE shipments without having to call your customer service and dispatch personnel.

The GUS TRACK and TRACE module creates a data file of your daily deliveries with Customer Purchase Order number (PO#), Container number, Bill of Lading number, Customer Information, Item Count, Weight, Status or Delivery Date, Signature, Freight Charges, etc. Track and Trace can easily integrate with your order entry and accounting systems. Customer service can then better respond to calls just by accessing a database of orders that already have status and tracking information.

Seamless integration with your existing systems eliminates data entry duplication, errors, and labor expenses. This is truly the opportunity to increase productivity and profit!

The advantages of Track and Trace

• Enhance company image and provide better customer service
• Provide timely information
• Eliminate tracing calls to dispatch and clerks
• Improve customer relations with proprietary service
• Monitor shipments
• Customers view their records only
• Eliminate paperwork
• Eliminate time-consuming search for information
• Eliminate questions about delivery date and signature

WEB-based On-line tracking and tracing capabilities have become the solution of choice for industry leaders like Federal Express and UPS. As logistics professionals you will certainly need a quick and easy way to obtain timely shipment assistance. Give us a call for more information. We will convince you that the Track-n-Trace system can make your operations move further along the Logistics Supply Chain Superhighway.